Step-by-Step Guide to Hard Resetting Your Infinix Note 12 (G96)

Understanding the Need for a Hard Reset

A hard reset, also known as a factory reset, can be an invaluable troubleshooting tool for your Infinix Note 12 (G96) when it’s experiencing software issues that simple restarts can’t fix. This process will erase all personal data and settings, restoring the device to its original factory state. It’s a drastic step that can resolve problems such as persistent freezing, performance degradation, and errors that prevent the phone’s normal operation.

Before you proceed with a hard reset, ensure that you have any important data and files backed up, as the process will remove all information stored on the device. It’s also recommended to charge your device sufficiently to avoid any interruptions during the reset process.

Preparing for a Hard Reset

Your first task is to back up your data. You can do this by going into your phone’s settings and using the backup function to save data to either a cloud service or a microSD card. Make sure that your contacts, messages, app data, and media files are all backed up before proceeding. Additionally, if your phone is associated with a Google account, ensure you remember your Google account information, as you’ll need it during the reactivation process after the reset.

Performing a Hard Reset on the Infinix Note 12 (G96)

There are generally two methods to perform a hard reset: through the Settings menu or using hardware keys to enter the recovery mode. The following steps will guide you through both methods.

Method 1: Resetting through Settings

If you can access the settings menu on your Infinix Note 12 (G96), follow these steps:

1. Open the ‘Settings’ app from your home screen or app drawer.
2. Scroll down and tap on ‘System.’
3. Select ‘Reset Options.’
4. Choose ‘Erase all data (factory reset). ‘
5. Read the information provided and confirm that you want to reset your device.
6. Enter your device’s PIN, pattern, or password when prompted to prove that you are authorized to perform the reset.
7. Tap on the ‘Erase all data’ button to start the process.

Once you have confirmed the reset, the phone will begin erasing all your data, which could take several minutes. After the process is complete, the phone will reboot, and you’ll be prompted to set it up as if it were a new device.

Method 2: Using Recovery Mode

If your phone is unresponsive and you’re unable to access the settings menu, you’ll need to use the hardware keys to perform a hard reset. Here’s how:

1. First, turn off your Infinix Note 12 (G96).
2. Press and hold the ‘Power’ button and the ‘Volume Up’ button together until the Infinix logo appears, then release the ‘Power’ button while still holding the ‘Volume Up’ button.
3. When you see the Infinix logo, release the ‘Volume Up’ button. This should boot your phone into recovery mode.
4. Use the ‘Volume Down’ button to navigate to the ‘Wipe data/factory reset’ option.
5. Press the ‘Power’ button to select the option.
6. If prompted, navigate to and select ‘Factory reset’ to confirm the action.
7. Once the reset process starts, wait for it to complete.
8. Finally, select ‘Reboot system now’ to restart your phone.

Following these steps, your Infinix Note 12 (G96) will perform a factory reset, and upon completion, it will restart with the factory default settings. You can then proceed with setting up the device anew.

After the Hard Reset

After the phone has rebooted, you will go through the initial setup process as if the phone were brand new. This includes choosing a language, connecting to Wi-Fi, signing into a Google account, and customizing settings. If you wish, you can restore your backed-up data and reinstall apps either during the initial setup or afterwards from the backup you created before the hard reset.

Remember that because a hard reset removes all personal preferences, security settings like fingerprints and face recognition will need to be re-established.

Whether your Infinix Note 12 (G96) was facing performance issues or you simply wanted a fresh start, following the steps in this guide will ensure that you have successfully reset your device, allowing you to enjoy a clean and hopefully error-free smartphone experience again.